Your Thea Experience

YOUR THEA EXPERIENCE

Please note: All Thea units are made to order and operate on a pre-order basis. Because each unit is custom crafted, it’s crucial that orders are placed with the appropriate time frame in mind.

UK orders:  allow up to 10 business days
International orders: allow 10 -15 business days

This ensures we can deliver your Thea with the care, quality, and intention it deserves.

 

Order Placement (Pre-Order)

Once your order is placed, your Thea journey begins. All units are created specifically for you.

 

2. Personal Confirmation

We’ll personally reach out to confirm customisations, preferences, and styling details to ensure everything is exactly how you want it.

 

3. Hair Sourcing

Your hair is sourced from our trusted vendors. This step can take up to 3 business days.

 

4. Crafting & Customisation

Your unit is carefully prepared, styled, and perfected with intention.
Standard preparation time: up to 4 business days.

5. Quality Check & Luxurious Packaging

Each unit undergoes a thorough inspection and is packaged beautifully, ready for arrival.

 

6. Shipping

Your order is dispatched, and tracking details are provided. You’ll be updated every step of the way.

 

7. Install & Enjoy

Install your unit glued or glue less. whatever suits your lifestyle. Installation videos are provided for support, and we recommend saving them for future use.

We know you’ll love your Thea as much as we do. Once it arrives, feel free to send us photos or videos, we’d love to post you!